Med spas

Your busiest callers
reach voicemail.

A high-intent Botox or filler enquiry calls at 9pm, hears a ring-out, and books with the clinic down the road instead. Every missed call is a chair sitting empty tomorrow. We build the AI receptionist and reminder system that answers every call and text, books the slot, and follows up, so the front desk stops leaking revenue after hours.

Book an assessment call

Built around how aesthetic clinics keep the schedule full.

The problem, in your world

The front desk can't catch every call.

Enquiries and confirmations happen on the phone and by text, at all hours. A front desk built for a nine-to-five schedule is structurally missing revenue.

68%
of inbound calls a typical front desk answers. The rest hit voicemail, and an AI receptionist answers every one.
Front-desk benchmark, Viva AI
36%
of no-shows are simple forgetfulness, the kind a well-timed reminder catches before it costs you the slot.
Appointment no-show data
~23%
fewer no-shows when reminders are automated instead of manual.
PMC journal
98% vs 21%
open rate for SMS versus email, and appointment reminders live or die on being seen.
Arini, 2026
What changes

Every enquiry answered, every chair filled.

Same team, same treatment menu. The difference is that no enquiry, reminder, or reactivation depends on someone being at the desk to send it.

The way it runs now

The front desk can't catch every call

High-intent calls hit voicemail over lunch and after hours.
No-shows leave gaps in the schedule with no backfill.
Clients who go quiet for six months are never worked back in.
Reviews only happen when someone remembers to ask.
The way it runs with Flowziv

Every enquiry answered, every chair filled

An AI receptionist answers and books calls and texts, 24/7.
A 3-touch reminder sequence cuts no-shows before they happen.
An automated reactivation campaign reopens the book on overdue clients.
Every visit automatically triggers a review request.
What we build

Solutions that pay for themselves.

A few of the highest-value places to start. Examples, not the limit of what we build.

AI voice & chat receptionist

Answers 100% of inbound calls and texts, books and confirms the slot, 24/7. No enquiry ever reaches a ring-out again.

3-touch reminder sequence

A text at 7 days, 24 hours, and the same morning. Built to cut the no-shows that quietly empty the schedule.

Inactive-client reactivation

Runs off your own booking list, reaching clients who have gone quiet and inviting them back before they find another clinic.

Automated review requests

Every completed visit triggers a Google review ask at the right moment, so the review count grows without anyone chasing it.

The math

How much walks to voicemail?

Enter your own numbers. This updates instantly and never leaves your browser.

Missed calls / month 98
Estimated recoverable / month $3,936 – $8,528

Assumes most missed callers never call back and only a share of them would have booked. A deliberately conservative estimate, not a guarantee.

How this plays out

A 9pm enquiry gets answered and booked while you're closed.

A prospective client texts at 9pm asking about a filler appointment. The AI receptionist answers immediately, checks real availability, and books the slot. Three days out, a text reminder goes to their phone. The morning of, a second reminder confirms. No one on your team touched any of it, and the chair that would have sat empty is filled.

24/7

Answers when the front desk can't

Lunch breaks, evenings, weekends. Every call and text gets a reply, not a ring-out.

3 touches

Reminders that cut no-shows

A week out, a day out, and the morning of. Timed to catch people before they forget.

Front-office only

Bookings and comms, never clinical advice

The system schedules, reminds, and follows up. Any clinical question is routed straight to your team.

Figures above are front-desk and appointment-behaviour benchmarks (Viva AI, the cited PMC study, and industry SMS and email data), not med-spa-specific measured results. The calculator uses a deliberately conservative recovery model. Flowziv is building its med-spa case studies now; this describes the pattern and the system we build. Any workflow that touches patient data is built with the proper compliance agreements in place.

Start here

See how much is walking to voicemail.

An assessment call, no pitch. We look at how calls, reminders, and reactivation run today and show you the two to three highest-value places AI would fill the schedule.